I am trying to log into my profile, but it isn’t working. What do I do?

Please be sure that you are logging in using your username, not your e-mail address or birth name. If you are not sure, or think you may have forgotten this information, please click on "Forgot username or password?” Your username will be sent to your registered e-mail address along with a temporary password. Please note that this password is valid for only one-time use. You must use it to log in and then click on the “Account Settings” tab to select a new password. Please remember to scroll down and click “Save” or “Save and Continue” before leaving the page.

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